1. Agreement to Terms

These Terms of Service (“Terms”) govern your use of the Lumina Cell website (the “Site”), operated by Lumina Cell (“we”, “us”, “our”). By accessing or purchasing from our Site, you agree to these Terms. If you do not agree, do not use the Site.

2. About Lumina Cell

Lumina Cell sells dietary supplements, including astaxanthin products. Orders are fulfilled via third-party suppliers and dropshipping partners, primarily located in China. Products are shipped to customers in the United States, Canada, the United Kingdom, and other supported regions.

3. Eligibility

Users are not required to create an account. By placing an order, you represent that:

• You are at least 18 years old or have permission from a legal guardian.
  
• The information you provide during checkout is accurate and complete.
  

4. Payment

We accept the following payment methods:

• Credit and debit cards
  
• Apple Pay
  
• Google Pay
  
• Shopify Pay
  

All purchases are one-time purchases unless otherwise stated.

5. User-Generated Content

Our website may allow customers to submit reviews, comments, or other content (“User Content”).

By submitting User Content, you grant Lumina Cell a worldwide, royalty-free, perpetual license to display, modify, and use the content for any purpose.

We reserve the right, at our sole discretion and without notice, to remove or moderate any User Content that:

• Violates these Terms
  
• Is inappropriate or misleading
  
• Contains false claims or offensive language
  

6. Intellectual Property

All content on the Site — including text, images, branding, and product descriptions — is the property of Lumina Cell or its licensors. You may not reproduce, reuse, or distribute any content without written permission.

7. Health Disclaimer

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this Site constitutes medical advice. Always consult your doctor or qualified healthcare provider before using any dietary supplement, especially if you have medical conditions, take medications, are pregnant, or are breastfeeding.

Use our products at your own risk.

8. Order Processing & Fulfillment

Orders are fulfilled by third-party suppliers and may ship from international warehouses, including China. Shipping times vary by destination.

We are not responsible for delays caused by customs, logistics issues, or carrier problems outside our control.

9. Returns & Refunds

Refunds and returns are governed by our separate Refunds & Returns Policy, which forms part of these Terms. By purchasing from us, you acknowledge that you have read and agree to the Refund Policy.

10. Termination of Access

We may suspend or terminate access to our Site or cancel orders if we believe a customer:

• Violated these Terms
  
• Submitted fraudulent information
  
• Abused our refund or guarantee policies
  

Termination may occur without prior notice.

11. Limitation of Liability

To the fullest extent permitted by law, Lumina Cell is not liable for:

• Any indirect or consequential damages
  
• Loss resulting from misuse of the product
  
• Delays or failures caused by third-party carriers
  

Your sole remedy for dissatisfaction with the product is covered under our Refunds & Returns Policy.

12. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict-of-law principles. Customers in the U.S. and Canada agree that any dispute will be handled under UK jurisdiction unless otherwise required by local consumer protection laws.

13. Contact Information

For support or legal inquiries, contact us at:

📧 contact@tryluminacell.com